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Information
- Streamline problem resolution and increase system availability with direct access to Brocade Support resources
- Simplify maintenance with a single support contact for all Brocade Storage Area Network (SAN) and IP hardware and software
Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.
Available in most locations worldwide, Next-Business-Day Parts support provides 24 x 7 telephone support and electronic access to software updates, plus next-business-day advanced hardware replacement response on parts delivery. Physical installation of the replacement part and defective product return are to be performed by the customer.
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Specifikation
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Downloadbare filer