To meet the needs of SonicWall GMS customers, SonicWall provide several support service programs for SonicWall GMS software and the SonicWall appliances under its management. The SonicWall GMS 24x7 Service Contract Program provides fast, 24x7 technical support to keep network downtime to a minimum. This program has been designed for SonicWall GMS customers who rely heavily on network/Internet connectivity and cannot afford to have their network down.