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Information
- E-CLASS SUPPORT 24x7:
- Direct access - 24 x 7 x 365 access to a team of highly-trained senior support engineers
- Telephone/email/web-based support - 24 x 7 x 365 telephone, email and web-based technical support
- Software/firmware update - for all software and firmware updates and upgrades
- Hardware replacement - advance exchange for replacement of defective hardware
- Support tools - for access to SonicWall's electronic support tools
- SONICWALL DYNAMIC SUPPORT 24x7:
- Telephone/email/web-based support - for 24x7 technical assistance
- Software/firmware updates - for all software and firmware updates and upgrades
- Hardware replacement - advance exchange for replacement of defective hardware
- Support tools - for access to SonicWall's electronic support tools
Designed for customers with SonicWall SonicWall E-Class solutions, SonicWall SonicWall E-Class Support 24x7 delivers the enterprise-class support features and quality of service that enterprise companies require keeping their networks running smoothly and efficiently.
Customers with mission-critical network requirements cannot afford downtime; SonicWall SonicWall Dynamic Support 24x7 is an around-the-clock support service.
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Specifikation
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Downloadbare filer