Lenovo Premier Support
Support opgradering - reservedele og arbejdskraft (for system med 1 års garanti på stedet eller med kurer eller medbringning) - 3 år - on-site - responstid: NBD - CPN - for ThinkCentre M70q Gen 3; M70s Gen 3; M75t Gen 2; M80q Gen 3; ThinkCentre neo 30a 27; 50a 24
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Information
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
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Specifikation
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