Lenovo Premier Support
Support opgradering - reservedele og arbejdskraft (for system med 1 års Premier Support) - 4 år (fra udstyrets oprindelig købsdato) - on-site - responstid: NBD - for ThinkCentre M60; M70q Gen 2; M70t Gen 2; M75; M75q Gen 2; M75t Gen 2; V50s-07; V55t-15
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Producent
Lenovo
Varenummer
5WS1F52296
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Information
- Onshore technical call center support from Sydney, NSW
- Weekday 7am – 7pm technical call center support
- Next business day onsite labor* & parts prioritization
- Designated onshore technical account manager for specialized troubleshooting
- Single contact for end-to-end case management to see all issues through to closure
- Original Equipment Manufacturer (OEM) software support to support more than hardware
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.
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Specifikation
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